Returns & Exchanges

At Route One, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've simply changed your mind, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.